Custom CRM software for Indian SMBs and enterprises — sales pipelines, field force tracking, distributor portals and multi-role dashboards. Built around your process, not the other way around. 50+ CRMs shipped, used daily by teams across India.
Lead capture from website / IndiaMART / Justdial / WhatsApp, multi-stage pipelines, follow-up reminders, quotation builder, GST invoicing, and conversion analytics. Built for Indian B2B sales cycles.
Mobile-first CRM for field reps — beat plans, GPS check-ins, customer visits, expense claims, daily reports and live dashboards for managers. Used by paint, FMCG and pharma teams.
Distributor onboarding, order placement, claim management, scheme tracking, secondary sales reporting, and incentive calculations. Multi-tenant architecture, role-based logins.
Ticket queues, SLA tracking, technician dispatch, AMC renewals, parts inventory, customer feedback, and resolution analytics — perfect for service-led businesses across India.
Generic global CRMs like Salesforce or HubSpot are built for the US-EU sales cycle. Indian businesses run differently.
We build CRMs for the Indian reality — WhatsApp-led communication, distributor schemes, GST invoicing, vernacular language support, low-data field environments, and Tally integration. Your CRM should match how your team already works.
Our flagship Kemilac Tracker CRM is used daily by Kemilac Coatings' Mumbai team across sales, distributors and field tracking. We've shipped CRMs for paint companies, gyms, real estate firms and SaaS startups across India.
GST-registered, India-based, Hindi/English/regional support — and on-site visits possible from our Mumbai HQ.
Single-team sales CRM — leads, pipelines, contacts, follow-ups, basic reports. Web-only. Ready in 4–5 weeks. Ideal for small Indian SMBs starting their CRM journey.
Sales + field force + WhatsApp + Tally + GST invoicing. Web + mobile app. Multi-role logins, dashboards, automations. 8–10 weeks.
Multi-module — sales, field, distributor, service, AMC — across regions and product lines. Dedicated infra, advanced analytics, role-based access. 12–20 weeks.
After launch, optional retainer for new features, integrations, server & security. Most clients move into a monthly engagement instead of one-shot delivery.
A multi-module CRM for Kemilac Coatings — Mumbai's wood-coatings leader.
What we shipped: field tracking for the on-ground sales team, distributor portal for partners across India, product order management, customer rewards, and a manager dashboard consolidating everything live.
Stack: Laravel + Vue + MySQL on AWS, with a Flutter mobile app for field reps. Used daily by Kemilac's Mumbai HQ team and distributors across Maharashtra, Gujarat and Karnataka.
Result: from spreadsheets and WhatsApp groups to a single source of truth — orders, claims and field activity now visible to management in real-time.
Indian payments & banking — Razorpay, PhonePe, Paytm, ICICI/HDFC payment gateways, UPI deep-links, e-NACH for recurring.
Communication — WhatsApp Business API (Gupshup, Interakt, AiSensy), MSG91, Textlocal SMS, IVR (Exotel, Knowlarity), and email (Sendgrid, AWS SES).
Accounting & GST — Tally Prime sync, ClearTax, Zoho Books, GST e-invoicing IRP, GSTR filing exports.
Lead sources — IndiaMART, Justdial, Sulekha, Facebook Lead Ads, Google Lead Form Extensions — all flowing into a single inbox.
Need just the field tracking layer? See our Field tracking software in Mumbai page.
Need sales + collection tracking together? See our Sales & collection tracking page.
Looking for full enterprise software? See our ERP development page.
Need a mobile app for the CRM? See our Mobile app development page.
A custom CRM in India costs ₹80,000 to ₹6,00,000 depending on modules — sales pipeline, field tracking, distributor portal, multi-role logins, mobile app, and integrations. Enterprise CRMs run higher (₹6L–₹25L+).
A focused single-team CRM ships in 4–6 weeks. Multi-module CRMs with field tracking, distributor and mobile apps typically take 8–14 weeks. Enterprise: 12–20 weeks with weekly demos.
Yes. We've built CRMs for paint coatings, manufacturing, real estate, gyms, healthcare and education. Each industry has its own pipeline shape — we don't sell off-the-shelf templates.
Yes. Indian-market integrations are our default — WhatsApp Business API (Gupshup, Interakt), Tally Prime, GST e-invoicing IRP, SMS gateways (MSG91, Textlocal), Razorpay/PhonePe, IVR and email.
Yes — 100%. Code lives in your Git repository, database hosted under your name on AWS or your preferred cloud, and we hand over every credential at launch. No lock-in, ever.
Yes. Every CRM ships with role-wise training (admin, manager, field rep), recorded video walkthroughs, and a 30-day post-launch support window for bugs and clarifications.
Yes. We do Zoho CRM customisation, Salesforce flows, Bitrix24 setup and Odoo CRM modules. Often the answer is "extend, don't rebuild" — we'll tell you straight which path fits your business.
From a 5-page launch to a multi-region growth engine — we plug in, ship fast, and stay till the numbers move.
