1. Agreement

By using jensinfotech.in or engaging Jens Infotech for services, you agree to these Terms. If you do not agree, please do not use the site or engage us. These Terms are governed by Indian law and disputes will be resolved in the courts of Mumbai, Maharashtra.

2. About us

Jens Infotech is a 360° digital agency operating from Mumbai (110 Rajiv Gandhi Complex, near Atharva College, Charkop Gaon, Kandivali West, Mumbai 400067, Maharashtra) and Jaipur, India. Established 2013. We provide web development, mobile app development, AI services, digital transformation, business automation, social media marketing, Twitter trending, Instagram growth, Google review management and adjacent digital services.

3. Use of the website

You may browse this site, read our blog and contact us. You may not:

Scrape the site for republication or AI-training datasets without written permission.
Probe, scan, or test the vulnerability of the site or attempt to bypass authentication.
Submit malicious code, spam our forms, or use the site for any unlawful purpose.
Use our brand name, logo, content or screenshots without written permission.

4. Quotes & proposals

Any quote, estimate or proposal we send is valid for 30 days from issue, unless explicitly stated otherwise. A signed agreement (or accepted proposal in writing) creates a binding contract. The proposal terms (scope, timeline, payment milestones, deliverables) form part of these Terms when you engage us.

5. Payments

Standard payment structure unless agreed otherwise:

40% on signing (kicks off the project)
30% at design/strategy approval
30% at go-live / final delivery

Retainers (SMM, SEO, ad management) are billed monthly in advance. Payments accepted via Razorpay, bank transfer (NEFT/RTGS), and cheque (Indian clients). GST applies as per current Indian rates. Overdue invoices accrue interest at 1.5% per month after 15 days.

6. Deliverables & ownership

Once final payment is received, you own the deliverables (website code, design files, content we wrote for you). Until then, all deliverables remain Jens Infotech's property. We retain the right to:

Showcase the project in our portfolio (with public-facing client logos and screenshots) unless you explicitly request a "no portfolio" clause in the contract.
Reuse our internal frameworks, components, libraries and methodologies on other projects.
Keep an internal archive of project files for 7 years (Indian tax compliance).

7. Revisions & scope

Each engagement includes a defined number of revision rounds (typically 2 design + 1 development). Revisions beyond scope are billed at our standard hourly rate (₹3,500/hour) or as a fixed change-order. Substantial scope changes require a written change-order signed by both parties before work begins.

8. Cancellation & refunds

Project cancellation: If you cancel mid-project, you pay for work completed up to the cancellation date plus 15% of the remaining contract as a cancellation fee. Refunds are not given for completed milestones.

Retainer cancellation: Monthly retainers can be cancelled with 30 days' written notice. The 30-day notice period is billed normally; no pro-rata refunds.

Trending campaigns and ad spend are non-refundable once campaigns go live or media is purchased.

9. Confidentiality

Both parties keep each other's confidential information confidential — strategy documents, business data, customer lists, pricing, code. We sign NDAs on request. Confidentiality obligations survive contract termination.

10. Liability

Our total liability for any claim is capped at the fees you paid us in the 12 months preceding the claim. We are not liable for:

Indirect, consequential, or revenue-based losses.
Outcomes that depend on your team's execution (e.g., conversion rates, sales, rankings beyond what we directly control).
Third-party platform changes (Google algorithm, Meta policies, X policy, Apple/Google App Store).
Force majeure events.

11. Service-specific clauses

Twitter trending: We work only on ethical real-engagement plays. We do not sell fake engagement, bot networks, or coordinated inauthentic behaviour. If a trend does not hit the contracted target list (e.g., Top 10 India), the refund clause in your specific campaign contract applies.

Google review services: We do not generate fake reviews. We run real customer-outreach campaigns. We are not liable if customers leave negative reviews — we only facilitate the ask.

SEO & rankings: We cannot guarantee specific Google rankings — Google does not guarantee them either. We commit to best-practice technical and content work.

12. Intellectual property

All content on this website (text, graphics, code) is the property of Jens Infotech unless otherwise stated. Trademark rights to "Jens Infotech" and our logo are reserved. Client logos shown in portfolio belong to those clients and are used with permission.

13. Changes to these Terms

We may update these Terms. Material changes will be announced on the homepage for 14 days. Continued use of the site or our services after the effective date constitutes acceptance.

14. Contact

Jens Infotech
110 Rajiv Gandhi Complex, near Atharva College
Charkop Gaon, Kandivali West
Mumbai 400067, Maharashtra, India
Email: info@jensinfotech.in
Phone: +91 91160 46663 · +91 95192 56088

Terms of Service.